value creation tracker

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Terms of service

Last updated: 27 May 2026

1.Acceptance

By creating an account or otherwise using TrackImpact, you agree to these terms. If you don’t agree, please don’t use the service. TrackImpact is operated by Patrick McLaughlin; reach us at patrick@trackimpact.app.

2.The service

TrackImpact is a citation and impact tracker for working scholars. Our autonomous agents scan public sources — OpenAlex, Crossref, ORCID, Google Scholar, federal regulations, OIRA, the Congressional Record, CourtListener, news venues, podcasts, think-tank publications — and attribute findings to your profile.

What we promise: best-effort discovery of your publication impact. What we don’t promise: that every citation, mention, or policy reference will be found, or that our attributions are of legal, accounting, or tenure-decision grade. You are responsible for verifying anything that matters before you rely on it in a formal setting.

3.Your account

One person per account. Don’t share your sign-in link with someone else — magic links let anyone with the email sign in as you. Don’t scrape or automate the app or our API beyond reasonable interactive use; if you need bulk access for a legitimate research purpose, email us and we’ll work out an arrangement.

4.Subscription and billing

Paid tiers (Scholar, Institution, Enterprise) are billed through Stripe. Every paid tier includes a 30-day free trial; you can cancel any time during the trial without being charged.

Billing is monthly. You can cancel any time from Settings; cancellation takes effect at the end of the current billing period (you keep access through the period you’ve paid for).

Refunds: If you have a legitimate complaint within 14 days of a charge, email us and we’ll consider a refund on a case-by-case basis. We try to be reasonable about it.

5.Acceptable use

Don’t:

  • Harass anyone using the outreach tools.
  • Upload copyrighted material you don’t have rights to.
  • Impersonate another scholar — we attribute findings to the profile owner; claiming another person’s works is grounds for immediate account termination.
  • Abuse the agent pipelines (e.g. trying to attribute volumes of work you didn’t produce in order to inflate metrics).

6.Data ownership

You own the data you upload (CV, bio, contacts) and the works and impacts attached to your profile. You grant us a license to store and process that data for the purpose of delivering the service to you — nothing more. We do not claim ownership of your scholarship.

7.Intellectual property

The TrackImpact name, logo, user interface, source code, and agent pipelines are our intellectual property. You don’t get a license to redistribute the product itself. Your data, your works, and your impacts remain yours.

8.Disclaimers

TrackImpact is provided “as is” and on a best-effort basis. We make no warranties of merchantability or fitness for a particular purpose. We are not responsible for downstream uses of impact data once you export or share it. Discovery agents can miss things and can occasionally mis-attribute; always verify before using a finding for tenure, hiring, grants, or other consequential decisions.

9.Limitation of liability

To the maximum extent permitted by law, our total liability arising out of or relating to the service is capped at the fees you have paid us in the 12 months preceding the claim. We are not liable for indirect, incidental, consequential, or punitive damages.

10.Governing law and venue

These terms are governed by the laws of the State of California, without regard to its conflict of laws rules. Any disputes will be resolved in the state or federal courts located in California.

11.Changes to these terms

If we change these terms in a material way, we will email account holders 30 days before the change takes effect. Continuing to use the service after that means you accept the new terms.

12.Contact

Questions about these terms, refunds, account deletion, or anything else: patrick@trackimpact.app. A real human reads every email.